Frequently asked questions
Need more help?
This is our main faq page however, this doesn't means that we managed to cover all your questions. If you want to get in touch and ask us something please don't hesitate. You can use the contact us page or via live support
Am I allowed to send emails using your proxies?
No we do not allow our customer to send emails using our proxies because this service might allow spammers to send bulk emails so this is a protection measure that we're forced to have implemented.
I've purchased my proxies now how do I use them in my software?
WINDOWS:
This guide shows you how set up your browser to work with an (anonymous) HTTP proxy server.
The proxy address along with the port number should look like this:
124.37.94.216:1789
The address is “124.37.94.216″. The port is the part behind the colon, “1789″.
Caution: Please do not attempt to use the above example as it is only numbers pulled from the air and not intended to be used).
Firefox 2.x and 3.x
Setting up Mozilla Firefox to use a proxy is a simple and straight forward task. It only differs a bit on each operating system.
1. Run Firefox.
2. Click Tools from the menu bar.
3. Click the Options menu item.
4. Now click the Advanced icon at the right side.
5. Click the Network tab.
6. In the Connection field, click Settings
7. Click Manual proxy configuration:
8. Enter your selected proxy it in the correct field then click the box for, "Use this proxy server for all protocols".
9. Click OK.
10. Click Close.
It should not be necessary to restart Firefox. Try to access a webpage and you will be prompted to enter your username and password that you are using to log into our website.
* * * * * * * * * *
Internet Explorer 5.x, 6.x, 7.x with a LAN, DSL or Cable connection:
This method will only work when you are not connected over a dial-up modem. If you are using a dial-up modem, look at the instructions below.
1. Open Internet Explorer.
2. Click the Tools item in the menu bar, in Internet Explorer 7 it is a button at the right side.
3. Now click the Internet Options menu item.
4. Click the Connections tab.
5. In the “LAN-Settings” field, click Settings
6. In the Proxy server field, make sure the Use a proxy server for your LAN box is checked.
7. Enter the the proxy’s IP in the Address box, and the Port in the Port box.
8. Click OK.
9. Click OK again.
It should not be necessary to restart Internet Explorer. Try to access a webpage and you will be prompted to enter your username and password that you are using to log into our website.
Internet Explorer 5.x, 6.x, 7.x with a Dial-up modem:
1. Open Internet Explorer.
2. Click the Tools item in the menu bar, in Internet Explorer 7 it is a button at the right side.
3. Now click the Internet Options menu item.
4. Click the Connections tab.
5. In the “Dial-up and Virtual Private Network settings” field select the connection which you are using by clicking at it.
6. Now click Settings in the “Dial-up and Virtual Private Network settings” field.
7. In the Proxy server field, make sure the Use a proxy server for this connection box is checked.
8. Enter the the proxy’s IP in the Address box and the Port in the Port box.
9. Click OK.
10. Click OK again.
It should not be necessary to restart Internet Explorer. Try to access a webpage and you will be prompted to enter your username and password that you are using to log into our website.
MAC OSX:
Firefox 2.x and 3.x
1. Click Firefox in the menu bar.
2. Click the Preferences menu item.
3. Now click the Advanced icon at the right side.
4. Click the Network tab.
5. In the Connection field click Settings
6. Click at Manual proxy configuration.
7. Now, according to the proxy type you use, enter it in the correct field. The first field is the address, the second field is the port.
8. Click OK.
9. Click Close.
It should not be necessary to restart Firefox. Try to access a webpage and you will be prompted to enter your username and password that you are using to log into our website.
* * * * * * *
ADDITIONAL NOTES:
If you have cookies left in your browser, sites may identify you by using them. Therefore, if your goal is to be anonymous, then delete all cookies before using an anonymous proxy. You can also be identified as a specific user if you login to your existing accounts with your proxy connection, if you have previously logged in with your (real) IP. As a result, you always sign up for new separate account that you use only with your proxy or proxies.
This guide shows you how set up your browser to work with an (anonymous) HTTP proxy server.
The proxy address along with the port number should look like this:
124.37.94.216:1789
The address is “124.37.94.216″. The port is the part behind the colon, “1789″.
Caution: Please do not attempt to use the above example as it is only numbers pulled from the air and not intended to be used).
Firefox 2.x and 3.x
Setting up Mozilla Firefox to use a proxy is a simple and straight forward task. It only differs a bit on each operating system.
1. Run Firefox.
2. Click Tools from the menu bar.
3. Click the Options menu item.
4. Now click the Advanced icon at the right side.
5. Click the Network tab.
6. In the Connection field, click Settings
7. Click Manual proxy configuration:
8. Enter your selected proxy it in the correct field then click the box for, "Use this proxy server for all protocols".
9. Click OK.
10. Click Close.
It should not be necessary to restart Firefox. Try to access a webpage and you will be prompted to enter your username and password that you are using to log into our website.
* * * * * * * * * *
Internet Explorer 5.x, 6.x, 7.x with a LAN, DSL or Cable connection:
This method will only work when you are not connected over a dial-up modem. If you are using a dial-up modem, look at the instructions below.
1. Open Internet Explorer.
2. Click the Tools item in the menu bar, in Internet Explorer 7 it is a button at the right side.
3. Now click the Internet Options menu item.
4. Click the Connections tab.
5. In the “LAN-Settings” field, click Settings
6. In the Proxy server field, make sure the Use a proxy server for your LAN box is checked.
7. Enter the the proxy’s IP in the Address box, and the Port in the Port box.
8. Click OK.
9. Click OK again.
It should not be necessary to restart Internet Explorer. Try to access a webpage and you will be prompted to enter your username and password that you are using to log into our website.
Internet Explorer 5.x, 6.x, 7.x with a Dial-up modem:
1. Open Internet Explorer.
2. Click the Tools item in the menu bar, in Internet Explorer 7 it is a button at the right side.
3. Now click the Internet Options menu item.
4. Click the Connections tab.
5. In the “Dial-up and Virtual Private Network settings” field select the connection which you are using by clicking at it.
6. Now click Settings in the “Dial-up and Virtual Private Network settings” field.
7. In the Proxy server field, make sure the Use a proxy server for this connection box is checked.
8. Enter the the proxy’s IP in the Address box and the Port in the Port box.
9. Click OK.
10. Click OK again.
It should not be necessary to restart Internet Explorer. Try to access a webpage and you will be prompted to enter your username and password that you are using to log into our website.
MAC OSX:
Firefox 2.x and 3.x
1. Click Firefox in the menu bar.
2. Click the Preferences menu item.
3. Now click the Advanced icon at the right side.
4. Click the Network tab.
5. In the Connection field click Settings
6. Click at Manual proxy configuration.
7. Now, according to the proxy type you use, enter it in the correct field. The first field is the address, the second field is the port.
8. Click OK.
9. Click Close.
It should not be necessary to restart Firefox. Try to access a webpage and you will be prompted to enter your username and password that you are using to log into our website.
* * * * * * *
ADDITIONAL NOTES:
If you have cookies left in your browser, sites may identify you by using them. Therefore, if your goal is to be anonymous, then delete all cookies before using an anonymous proxy. You can also be identified as a specific user if you login to your existing accounts with your proxy connection, if you have previously logged in with your (real) IP. As a result, you always sign up for new separate account that you use only with your proxy or proxies.
Where can I use your proxies?
You can use our proxies wherever you need to as long as you're not performing fraud or any other sort of illegal activities which violates out TOS. For more details please read about our Terms Of Service
Do you have a refund policy/money back guarantee?
Yes we do have a 30 day money back guarantee however, this doesn't applies if we detect that you have been using the proxies. We refund only in case of bugs (service not working), or slow/bad service performance.
Is there anyone else using my proxies?
No, we do not share the proxies. Our anonymous proxies are also dedicated and, once purchased by a client, the proxy is removed from the search list. You are the only one using it for as long as your subscription remains active.
What Payment Modes do you accept?
Currently, we only accept Paypal as a payment method but this is subject to change in the near future. If you're unable to pay via Paypal please contact us for additional payment methods.
Do I have any restrictions in using your proxies?
Yes you do. As a condition of your use of the Service, you warrant that you will not utilize the Service for any purpose that is unlawful or prohibited by our terms, conditions, and notices.
Fully anonymous proxies
24/7 dedicated support
Multiple datacenters
Very fast activation
High-Speed proxies
On demand locations
