Since our website is offering intangible goods refunds are honored for the following reasons:
Non-delivery of the product: in case we fail to deliver the purchased goods you are entitled for a full refund.
Service issues: in case our service is not functioning as advertised you are entitled for a full refund
Please note that we do not bear any responsibility and therefore we do not satisfy any refund/return/exchange requests based on incompatibility of our products with some third-party software (plug-ins, add-ons, modules, search engines, scripts, extensions etc). We don't guarantee that our products are fully compatible with any third-party programs and we do not provide support for third-party applications.
Our Technical Support Team is always eager to assist you and deliver highly professional support in a timely manner.
We offer highly secure, (Dedicated or Shared / Residential or Non-Residential) SOCKS5, Shadowsocks, DNS or HTTP Proxies.
<code>DR SOFT S.R.L,
Strada Lotrului, Comuna Branesti, Judet Ilfov, Romania</code>